Where do you guys ship from?
Shipped from the United States.
How long is shipping?
Shipping is between 5-7 Days USA Domestic and International 7-10 Days
What happens when my package is on hold by customs?
Customs checks each packages for clearance if your package has been on hold more than 48 hours please contact us by email so we can resolve the hold.
Will I get a refund if package gets lost or seize by customs?
Yes absolutely no risks!
Do you guys ship purple dye to Australia?
Yes we do, more than likely less chances of package getting seize by customs if it contains shredded bark instead of powder form.